Shipping policy
Order Cancellation
You have a 12-hour grace period to cancel your order. After this window, we are unable to cancel orders due to the made-to-order nature of our products.
Processing Time
Each piece features our original artwork and is individually crafted to order. Please allow 3–4 weeks for production and delivery. During peak seasons (wedding season, holidays), processing may extend to 4–5 weeks.
This thoughtful timeline ensures the highest quality reproduction of our original painted designs and allows for careful attention to every detail.
Once your order ships, you will receive a confirmation email with tracking details.
Shipping Rates & Delivery Times
| Order Value | Shipping Method | Estimated Delivery Time | Shipping Fee |
|---|---|---|---|
| $0.00 – $99.99 | Economy Shipping |
3–4 weeks (up to 5 weeks peak season) |
$10.00 |
| $100.00 and up | Economy Shipping | 3–4 weeks (up to 5 weeks peak season) | Free |
Shipping Regions
We currently ship to addresses within the United States and Canada only.
Questions about your order? Contact us at hello@queenofpetals.com